Shipping Policy
Shipping Policy
We know finding the perfect shoe can sometimes be a daunting process. We welcome any questions you may have, and are here to help you in your shoe buying journey. Browse our styles online and call with any questions. Should you decide you are ready to make a purchase, you may place your order by phone, fax, or e-mail.
We offer FREE shipping on orders over $125 to customers in the Midwest Region of the United States.
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All orders being shipped outside of the Midwest Region will be charged a $5 flat-rate.
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Additional shipping charges may apply to areas outside of the continental United States.
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ALL SALE ITEMS subject to $10 flat-rate shipping fee.
Sales Tax
All sales from our store are subject to a mandatory 6% Michigan sales tax.
Additional Information
At times, we may send you an email or contact you via telephone about your order. In the event that you are contacted, please note the following:
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We will only contact you if it is necessary we speak with you to continue your order. On rare occasions, a single number mis-keyed in a zip code or credit card number will prevent order processing or, as credit card authorization is secured at the time of shipment, it is possible that payment is declined. If you receive an email, and/or voicemail regarding the necessity of your contact, call us at (231) 947-6924 or Toll Free at (888) 465-3367 as soon as possible to continue your order.
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Do not email sensitive information! As a general rule, never send your credit card information via email as they can be easily intercepted by outside sources.
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We will NEVER request sensitive information be sent via email! We will NEVER request sensitive personal identification such as Social Security, EIN, Drivers License, or Mother’s maiden name. For exchange of any sensitive information, we will contact you via phone.
Privacy Policy
Golden Shoes respects your privacy and is committed to protecting it. We will not sell, trade, or rent any of your personal information to any third party. If you have further questions regarding site security, please feel free to contact us.